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Best Service Award 2026

Tanière3

At Tanière3, service begins before a word is spoken. A reservation arrives with instructions and an access code. At the door, guests are greeted by name — before they have the chance to offer it — and guided into an evening that feels, from the outset, entirely their own.

“Our approach is to make every guest feel seen and genuinely taken care of from beginning to end,” says co-owner and dining room director Roxan Bourdelais. “It’s about being warm and authentic, but also precise — anticipating needs, staying attentive and making sure the experience feels seamless without ever feeling forced.”

Care shapes each step of the experience. The menu — presented after the meal — arrives as a keepsake: a boreal manifesto, maps of producers, pairings, truly a detailed record of the evening. “It often comes down to very small gestures. A guest steps away from the table and returns to find everything reset — napkin folded, cushion adjusted, the table made perfectly ready again. Those moments aren’t about perfection for its own sake, but about showing care in a way that feels natural.”

There’s no secret formula behind this, says Bourdelais. Dining room and kitchen move in constant exchange — courses adjusted, timing recalculated, chefs working closely with front-of-house to shape each step of the meal. At the chef’s counter, the brigade works in full view, at times presenting dishes directly.

What we hope guests leave with is a feeling that’s hard to define — a mix of amazement, satisfaction and pride. Pride in what we create here, and in the sense of place and culture that the experience represents.” Co-owner and dining room director Roxan Bourdelais

Behind the stone walls of the vault, a few bottles of Champagne are tucked away. These will be opened at the moment the team feels they’ve reached the pinnacle of service. They may not stay hidden for long.

–Alana Lapierre

Photography by Audrey-Eve Beauchamp


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